Many different connections available (Bluetooth, HDMI, Optical, and WiFi). I have tried a full factory reset of both TV and Soundbar - no better. The … You should be able to connect it via ARC with HDMI 3. You will sill have your full compliment of hdmi devices. Please note the smart preset will turn back on … ... Soundbar not turning off with TV by goodguy1234ass Sep 3, 2010 2:08AM PDT. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Infuriating for such an expensive bit of kit. Thanks! I do have the left button on the remote set to BT pairing. Now I know it is the TV that has the audio problem and not the soundbar for the following reasons:- 1. I have had this problem since I bought a Samsung TV NU7400 and a HW-K360 soundbar at the end of 2018. You will be able raise and lower volume as well. Press question mark to learn the rest of the keyboard shortcuts. This has been stumping me since last night. The only thing I can think off why this is happening is sometimes there must be a very slight delay with the soundbar coming on and in that time the TV thinks the soundbar isn't connect which leads it to connect to its own speakers. Note: if the soundbar is connected to a device by optical cable, and that device is not powered on for 20 minutes, the soundbar will turn itself off. Hopefully the problem is as simple as tightening up your power cable where it's come loose, or your wall outlet has stopped working. Samsung Soundbar Reset Pngline. I faced same problem earlier but resolved now. You can get the soundbar to power off and on with the TV VIA power link by doing the following below. Awesome soundbar. I’m kind of out of ideas! Rick you are the real MVP. One of the reasons why is because then you can use Auto Power Link. I set the sound on the QF6 to use the soundbar but if I pause a show (from one of the built in apps like Netflix or Vudu) for a minute or so, when I restart playback it will revert to the tv speakers. My 8 series TV has just stopped working with my sound bar using soundshare and when I go into the TV menu and select soundshare it says "This Function is not … I now get the soundbar to turn on with the TV but have to remember to turn the soundbar off manually. 2 Install app on phone and connect soundbar with app. I also have the soundbar set to Digital In, which seems to be also be the choice for ARC. To do so: hold down the mute button on original remote for more than three seconds Let go of mute button Press volume up button. Now the tv will not turn off. This time I had to reset the sounbar(HW M360), by holding the + & - down simultaneously for 5 sec, with soundbar off, unit i saw INIT (Initialize). After I did this my soundbar now turns on with my TV. Samsung's huge MicroLED TVs let you watch four things at once. Somethimes it works, sometimes it doens't. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. Hey, so I was having this same problem and this is how I solved it. (Clean sheet). Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. On the sound bar the output port. Then on the tv audio setting set it to receiver not internal. I use in bedroom so it is adequate for that but not recommended if used for your main TV. I have a Toshiba TV (Model: 65L521U) connected via HDMI to a Samsung soundbar. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Any suggestions would be welcome! And what tv do you have. There are 2 options: Option 1 - HDMI/ARC/Anynet - You can only turn OFF (not ON) the sound bar with TV remote when HDMI cable is connected. Press the Source button. Which sound bar did you get. I have similar switching / powering on issues. However, I get no sound. We use cookies to give you the best possible experience on our website. I’ve tried a factory reset on the tv but it hasn’t worked. Samsung Support has no idea or suggestion. Software will upgrade automatically. If you still need help then please follow below steps. 1.2 Set the source for the soundbar Wait there is no sound and you realise your Samsung sound bar has turned off with the "auto power down" function. 2. If so move one of you device off the tv arc port. Just unplug what you have connected to the TV on HDMI 3, plug that into the sound bar, then plug the sound bar into HDMI 3. Hi everyone, I just installed a Samsung soundbar on a Samsung TV via the HDMI ARC, which would be HDMI 2 on this TV. I love it except for the fact that the soundbar does not turn on when i turn on the TV. It only works properly when the soundbar doesn't turn on by itself when I turn off the TV. Note: If your TV does not have this setting, check the back of the TV to see if it has any audio out ports (like HDMI, Optical Port, Aux Out). However if I turn on the TV, which automatically turns on the sound bar, it doesn't work right. I gave this stuff to my parents. When I turn the TV on, the bar turns on. If it does not, then your TV does not support external sound systems. Once on it connects and it responds to the tv remote with no problems. Only annoyance is that sometimes the HDMI connection doesn't automatically turn on with the TV. Every day when we turn the TV on, the TV Speaker and Soundbar both operate and there is a millisecond difference in the audio so it reverberates like an echo chamber. Sometimes the soundbar turns on with tv, but it usually doesn't. change the input on the soundbar to optical. if there is still problem then either TV or Soundbar has hardware issue. This means you need to manually turn the sound bar back on to get audio. I didn't know that. I was originally trying to use optical and auto power link, which just worked poorly or flat out didn't work. When it gets out of sync, it usually means the bluetooth lost it's pairing connection hence step 1 above. About a week ago, I purchased a new Samsung TV (Crystal TU8000) and LG Soundbar (SN6Y). My soundbar then displayed bluetooth auto power on. Using the TV remote increases or decreases the volume on the soundbar but nothing actually comes out. Find more about 'How to enable Anynet+ in Samsung Sound Bar?' Somewhere within that manual there should be a way to turn bluetooth power on. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. I have a samsung Ms-650 soundbar connected to a Samsung QF6 QLED via the ARC HDMI Ports. any advice? I contacted Samsung when all this stuff was still in the warranty period, but Samsung said they only could help me if I took all the equipment to service, even when I told them that my manager, that bought the same TV and same soundbar was facing the same issues. Figured out that turning off the smart equalizer presets greatly improves dialog. The best way to connect your soundbar to your TV (when other devices are not part of your setup) is using an optical cable. Technician's Assistant: Can you see a light on the edge of your Samsung TV? I can watch my direct tv, stream from apps or anywhere else and have the best quality sound from my sound bar with your arc hack. You have to manually pick the speaker in the Sound settings. When your soundbar won't turn on, you aren't able to get great sound from your movies and video games. QN65Q80RAF 4K LED TV HW-Q60R Soundbar with Optical Connection. with Samsung Support. Does it have a input hdmi port. I have it connected to Q9FN (2018 Samsung TV) and the sound is tremendous. Verified purchase: Yes | Condition: New. Still have to use separate remote to turn … Samsung. Since the last update to the TV it only connects using bluetooth. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sky Q connected to the Soundbar HDMI and the Soundbar HDMI ARC Out connected to the One Connect HDMI ARC In. How to Guide for Samsung Wireless Audio. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! When I turn on the TV, the soundbar also turns on in HDMI mode. more often than not, when I push the all on power button on the cable system remote contol the tv will turn on but the sound bar will not. However, I have a pretty annoying problem -- whenever I turn on the TV, it will automatically switch to the HDMI 2 input which is just a black screen since thats the same input the soundbar is plugged into, regardless of which source the TV was on before shutting it off. Sometimes just turning the TV off, waiting a few seconds, then turning it back on will fix it too, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. 5 reset soundbar and let Tv connect it automatically. Then like shoturtle said, change output to receiver. (Series 7 TV UA55MU7000WXXY + Soundbar HW-N650 ). It always defaults back to the TV speakers and I need to walk over to the soundbar to power it on. I cannot turn the volume up or down on my jbl sound bar with the samsung universal remote but it will turn the power on - Answered by a verified TV Technician. Then when the tv turn on the soundbar turn on. Excellent product sounds awesome. I bought a Samsung soundbar to avoid all those problems. I am connected using a digital optical cable (all my HDMI ports are full). The feature that makes the soundbar turn-on automatically with the TV when using sound connect never worked properly and I have done everything I could to have this problem fixed, but nothing worked. by lnavarro99 May 05, 2019. soundbar is out of sync with the tv one of the more subtle aspects of your home entertainment setup is dealing with audio delay, or lip sync errors, if you get them. this worked perfectly. I’ve tried removing it from the tv and re-pairing it. When I turn off the TV, the soundbar turns off and after some seconds, it turns on by itself and keeps on for some minutes and it turns off automatically again, but when I turn the TV on, the soundbar doesn't turn on automatically with the TV. Technician's Assistant: Who makes your soundbar? Connect the USB flash drive to the USB port on the SB. On Samsung TV's, navigate to Audio/Sound > Speaker Select (or Speaker Settings). So, I have a Samsung HW-H550 sound bar (with wireless subwoofer) connected to a Vizio M55 TV. It is often the solution. This actually worked for me. This solution was perfect. Use A Samsung One Remote With Sonos Home Theater Speakers. Good if you get at a discount. If you have the soundbar connected with an HDMI cable to the Samsung TV, Anynet+ will turn the soundbar on … Works with Samsung TV remote so the sound bar remote is not required. I have good news, we now have a fix for the Soundbar not turning on by the TV via Bluetooth. Cannot see a light. … Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond. I have QE65Q9FN TV and HW-N950 Soundbar. Power on the SB. Powering on Sky Q is switching on the TV but not the Soundbar hence no picture or sound untill I manually power on the Soundbar. And put it onto the soundbar. Make sure Anynet+ is turned on for the TV. However, it does mean that your soundbar won't turn off while the TV is still on. It is connected properly using HDMI arc, sound works and everything. I turn off the TV, the sound bar turns off, but then the soundbar turns itself back on after 5 to 10 seconds with the message TV REQUEST. When I adjust the tv volume it increases the bar volume. On the tv port mar arc. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Read the manual that came with your soundbar. Samsung hw r550 review rtings how to connect a samsung smart tv samsung hw q70r soundbar review this cant get sound to output out of optical use a samsung one remote with sonos. I'm running the current tv firmware. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. View solution in original post Here's the Fix: Load software file (HMS-KS550WWB-1004.0.ROM) directly to the root directory of a USB flash drive. I have a mu8000, and a r450 soundbar,  was having this problem myself, but I just toggled the bluetooth power to on, it will show either on bluetooth power or off bluetooth power, I toggled mine to on bluetooth power, and now works the same as before! Why would it have stopped working?? Now looking for a LG OLED TV and a JBL soundbar. In my case ON MY SOUNDBAR REMOTE, I have to leave Bluetooth Power ON!! All you need to do is goto audio setting and change audio output to receiver. Samsung tv model: UN50KU6300FXZA Went thru remote setup, but sound bar does not turn on with tv. I had also previously deleted all bluetooth devices from the list on TV. The HDMI cable is plugged into the ARC ports on both the TV and Soundbar however there is no sound playing. If the ARC connection to your TV has stopped working try reinitialising your soundbar. Looked through all the settings but am unable to find this setting. I have samsung 65" curved uhd tv and samsung 550 sound bar - connected by an optical cable. I tried this with my Sky Q but had lip sync issues and in my case no Dolby Atmos from the soundbar. (Manual)....a dedicated BT button which enables tv to turn soundbar on and off simultaneously, which is what you want!! I just had a power blackout and my issue returned. the model number of my tv and soundbar are here. Make your soundbar turn on automatically If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV. If so, is it solid or blinking? thank you kindly ! i just got a Samsung smart tv and a Samsung sound bar .after turning off the tv and cable box and sound bar i wait a minute or so then the sound bar comes on then a minute later the tv .but if I wait till the sound bar comes on then turn it off by pushing the power button on the sound bar it … Connect with hdmi. And arc the soundbar to the tv. If I use the spotify app on the TV, the sound level does go loud. You … Turned on, and then re-paired again and re-selected soundbar on TV. There is never problem wi … read more If I use the TV speakers instaead of the soundbar, I still have the problem with volume increasing OK up to to 50 level, but from 50 to 100 there is hardly any increase. i have noticed when my system gets out of sync, i need to: select "bluetooth" connection on the TV for the speakers-- it will change the input on the soundbar to bluetooth. Anyone got any suggestions for me. I connected the soundbar to the TV via HDMI Arc, and this worked perfectly for a couple of hours: the soundbar would turn on automatically when I turned on the tv and I … I have a Samsung hw-k550 sound bar. Now personally I use HDMI arc so I only need one remote. if not connect to another TV. For my soundbar (which is the HW-R60M) it was holding the sound mode button down for 5 seconds. Woofer is bluetooth connected. (TV is still off) Samsung Soundbar model: HW-K450. Once on it connects and it responds to the tv remote with no problems. Does it have the one remote or the ir remote. You expect thar the integration beteween equipments made by the same company is smooth, but it doen't apply to Samsung products. verify in your TV settings, that optical is selected as the output (it should be done automatically), From what i gather, the bluetooth connection part will control the soundbar, but the actual sound will travel through optical. 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Soundbar turn on, the bar volume smart equalizer presets greatly improves dialog find setting. Notification emails are a do not REPLY address, you are n't able to get audio works everything! Able raise and lower volume as well in original post Samsung soundbar to power it on is... Bar? all the settings but am unable to find this setting had this problem i. To receiver not internal n't apply to Samsung products removing it from the list TV... Wo n't turn on with my sky Q but had lip sync issues and my...